Magic Quadrant for MSSPs, North America. Gartner RAS Core Research Note G, Kelly M. Kavanagh, John Pescatore, 16 April , R Secureworks is positioned in the Leaders quadrant of Gartner’s Magic Quadrant Report for Managed Security Services, Worldwide. Gartner’s Magic Quadrant for Managed Security Services by Symantec’s global SOCs and retained in the North American data center.

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However, most regional players will be acquired by larger, pure-play MSSPs and systems integrators.

Magic Quadrant for MSSPs, North America

Guardent continues to grow the amount of devices it has under management in the United States, but it needs to increase its visibility in other regions. As the number of devices fr management by MSSPs expands, per-unit pricing should decline as some of the economies of scale are passed on to customers. Direct, related, complementary and synergistic layouts of resources, expertise or capital for investment, consolidation, defensive or pre-emptive purposes. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

I accept Secureworks’ Privacy Policy. Verizon gets high marks from Gartner customers for amercia delivery and security expertise. MSS prospects looking for services that can be quickly deployed at multiple locations, such as branch offices or retail, and can be bundled with help desk and network services, should consider Nuspire. Sales strategy relates to the vendor’s use of direct and indirect sales, marketing, service, and communications affiliates to extend the scope and depth of market reach.

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Trustwave’s business relationships with credit card payment processing channels, and its aggressive pricing, give it broad reach across the lucrative PCI service market. This includes deal management, pricing and negotiation, pre-sales support and the overall effectiveness of the sales channel. The channel conflicts of being a security product vendor and an independent managed service provider will continue to be a challenge for Symantec.

Offering product strategy is the vendor’s approach to product development and delivery that emphasizes functionality and delivery options as they map to current and emerging requirements for MSS.


Verizon must balance its approach to MSS packaging and pricing to meet the needs of its large enterprise customers, and of midsize buyers seeking stand-alone MSS engagements. Gartner expects to see a continuation of the slow erosion of preference toward in-region SOC presence as customers become more familiar with security outsourcing, as MSSs are delivered by offshore service providers with which the customer already has a trusted relationship, and as MSSPs offer lower pricing based on offshore labor.

This may be a reflection of a change in the market and, therefore, changed evaluation criteria, or a change of focus by a vendor.

Magic Quadrant for MSSPs, North America – PDF

Solutionary built on its strong technology base by establishing sales channels and expanding beyond its regional base. What is Security Intelligence? RedSiren’s challenges are to increase the market’s awareness of its offerings and demonstrate the financial resources needed to ride out long sales cycles during the next year.

Allstream must continue to develop network-based security service delivery capabilities and focus on new client acquisitions for those services. NetSolve’s pricing is aggressive, but it has not had a major market impact due to limited business development and marketing focus.

Niche Players Niche Players are characterized by service offerings that are available primarily in specific market segments, or primarily as part of other service offerings.

Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. SecureData grows through managed security services How has SecureData grown its managed services business?

New Methods and Motives: Internet Security Systems ISS has had success in managing installations of its Real Secure IDS product, but it will face challenges as its product mix shifts toward the firewall and intrusion prevention market.

CompuCom’s MSS business is focused on compliance-driven financial services and retail vertical industries, but also includes customers in all major industry segments.

However, not all customers have the same requirements or expectations of MSSs, and Gartner recommends that prospective MSS buyers develop explicit requirements for service delivery. Challengers Gartner customers are more likely to encounter MSSs offered by an IT or network service provider in the Challengers quadrant as a component of that provider’s other telecommunications, outsourcing or consulting services.

Vulnerability management services will be important new revenue sources for MSSPs. The strategy for selling product that uses the appropriate network of direct and indirect sales, marketing, service and communication affiliates that extend the scope and depth of market reach, skills, expertise, technologies, services and the customer base.


Security Intelligence –noun 1. Tata Communications Security Outsourcing. Although an MSS is not a leading service offering for this type of vendor, it offers a “path of least resistance” to enterprises that need an MSSP and use the vendor’s main services.

Ubizen announced that due diligence discussions in anticipation of a sale of the company ended without a sale. Verizon Business Verizon Business offers a full suite of MSSs, including denial-of-service protection and compliance services, as well as a strong consulting practice.

Gartner Magic Quadrant for MSSPs-North America, 1H07 信息安全知识库

Security services offered include. Trustwave has a variety of MSS offerings based on its own technology, brought in via acquisitions over the past several years. Ubizen is a larger presence in European markets than in the United States. Their challenge is to continue to recognize the opportunity in security-focused services and reach beyond their initial base of service customers.

Monitoring and management services for these devices typically involve minimal security analyst interaction, and limited configuration changes and reporting, because the target market has limited internal resources to interact with the security operations center SOCand typically has a stable network environment.

Enterprises should focus internal security resources on internal security issues and architectures, and outsource repetitive, external-facing tasks to managed security service providers. Enterprises are adding firewalls and UTM devices to remote locations as they move toward distributed Internet connections. VeriSign recently abandoned the security product reselling business to improve its overall profit margins. Pricing remains a strong factor in procurement.

Maicwhich recently changed senior management, received additional venture funding in early and announced partnerships to expand its services mgic commercial customers.

HCL must leverage its security expertise and best practices across all its MSS accounts to improve its service delivery. This will drive channel alliances and provide opportunities for smaller, regional MSSPs to enter the market.